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privacypolicy

Fixfirm Fittings Ltd T/A Formed are committed to your right to privacy and protection of your personal information.  The privacy policy set out below explains how Fixfirm Fittings Ltd T/A Formed uses and protects the information that is provided to run our business and provide our customers with products & services. 

We encourage you to read our Privacy Policy on our Website at https://www.formed-uk.com (the “Website”).  Our Privacy Policy may be updated from time to time and we will publish the updated Policy on our website.

If you follow a link from the Website to a third party’s website, this Privacy Policy will no longer apply.  Fixfirm Fittings Ltd T/A Formed are not responsible for the information handling practices of any third- party websites and recommends that you read the privacy policy specific to such websites.

By opening a Credit Account with Fixfirm Fittings Ltd T/A Formed or using its Website you agree to the collection, use and disclosure of your information by Fixfirm Fittings Ltd T/A Formed under the terms of this privacy policy.

1. Information About Us

Fixfirm Fittings Ltd T/A Formed is a company incorporated in England and Wales under company registration number 07678531, whose registered office address is at 2 Crofton Road, Allenby Road Industrial Estate, Lincoln, LN3 4NL. Please see the "Contact Us" page on the Website for full contact details.

2. Collection of Information

If you apply for a Credit Account with Fixfirm Fittings Ltd T/A Formed you will be asked to complete a Credit Account Application Form, which requires that you provide certain information about you and your organisation, which will include contact details and Company Registration Number.

Fixfirm Fittings Ltd T/A Formed may collect information about you when you contact us, whether by telephone, fax, email or post, and may also collect any information you submit via any online forms, message boards, forums, surveys or any other interactive sections that may be on the Website from time to time. Fixfirm Fittings Ltd T/A Formed may also collect information about your use of our Website and will use Cookies in the manner described below.

Where we are required to collect data by law or under the terms of the contract between us and you do not provide us with that data when requested we may not be able to perform the contract (for example to delivery goods and services to you).  If you don’t provide us with the requested data we may need to cancel a product or service you have ordered which could incur a charge, but if we do we will notify you at the time. 

3. Use of Information by Fixfirm Fittings Ltd T/A Formed

If you apply for a Credit Account with Fixfirm Fittings Ltd T/A Formed the information you provide will be used by Fixfirm Fittings Ltd T/A Formed to verify your organisation's identity and to process the Credit Account Application. We may also carry out Credit Reference Searches (details of which are set out in section 4 below).

If Fixfirm Fittings Ltd T/A Formed approve your Credit Account Application and open a Credit Account for your organisation, Fixfirm Fittings Ltd T/A Formed will use the information provided to administer your organisation's account and to process any orders for goods received.  Unless you have told us not to, Fixfirm Fittings Ltd T/A Formed may use information provided for marketing we think will be of interest and relating to products and services relevant to you.  If you change your mind and no longer want to receive these communications you can tell us at any time by contacting us in writing.

Fixfirm Fittings Ltd T/A Formed will keep your information secure by taking appropriate measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Fixfirm Fittings Ltd T/A Formed will retain your information for as long as it is needed for the purposes set out in this privacy policy or as otherwise required by law.

4. Credit Reference Searches

If you apply for a Credit Account, Fixfirm Fittings Ltd T/A Formed may make enquiries (and share information) with credit reference agencies and any other third parties it deems necessary. When a search is made with a credit reference agency they may provide both public information (including information from the electoral register and in relation to County Court judgments) and shared credit and fraud prevention information and a footprint will be placed on your credit file by them which can be seen by other companies and lenders. Fixfirm Fittings Ltd T/A Formed makes such enquiries, and shares information with credit reference agencies and other third parties, to verify the identity of your organisation and/or any of its representatives that purport to act on behalf of your organisation and for assessing the application for credit, monitoring and managing your Credit Account and for the purposes of debt collection, tracing and fraud prevention.

5. Disclosure of information by Fixfirm Fittings Ltd T/A Formed to third parties

Fixfirm Fittings Ltd T/A Formed may share your information with credit reference agencies and other third parties (as described at section 4 above). Fixfirm Fittings Ltd T/A Formed may also share your information with any associated organisations or business partners of Fixfirm Fittings Ltd T/A Formed for administrative purposes and so that any information or products you have requested can be provided. Fixfirm Fittings Ltd T/A Formed may also share your information with another organisation which buys or is interested in buying our business or assets or to whom Fixfirm Fittings Ltd T/A Formed transfers its agreement with your organisation and in the course of any negotiations which may or may not lead to such a transfer or sale.

Fixfirm Fittings Ltd T/A Formed may allow third party providers and contractors who supply goods or services to Fixfirm Fittings Ltd T/A Formed or who process information on behalf of Fixfirm Fittings Ltd T/A Formed access to your information. In such circumstances, Fixfirm Fittings Ltd T/A Formed will endeavour to ensure that they keep your information secure and do not use it for their own purposes. Fixfirm Fittings Ltd T/A Formed will disclose any information provided if required to do so by law (such disclosure may be to enforcement authorities or to a third party in the context of actual or threatened legal proceedings) to the extent so required. Unless permitted or required to do so by law, Fixfirm Fittings Ltd T/A Formed will not otherwise share sell or distribute any of the information provided to us by you or your organisation without consent.

6. Cookies

"Cookie" is the name of a message given by a web server to a web browser. The message is then stored by the web browser in a text file called "cookie.txt" and can be removed from your system at any time. Each time the web browser requests a page from the web server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them. 

Fixfirm Fittings Ltd T/A Formed may use "cookies" for collecting your information from the Website. However, Fixfirm Fittings Ltd T/A Formed will not collect any information about you without your knowledge except as required for the system administration of the Website server.  You can also set the preferences for most web browsers to automatically block cookies.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, which is usually up to six years after your relationship with us ends, unless we are by law required to keep it longer for satisfying any legal, accounting or reporting requirements. 

8. Your Legal Rights

You have the right to see any of the information Fixfirm Fittings Ltd T/A Formed holds about you.  It is very important that the information we hold about you is accurate and up to date.  Please let us know at any time if your personal information changes by contacting us in writing.

You have the right to opt out of receiving any marketing material from Fixfirm Fittings Ltd T/A Formed or any third party at any time (as set out above at Section 3).

If you are not happy with any aspect of how we collect or use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).  We should be grateful if you would contact us first if you have a complaint so that we can try and resolve it for you.  We will respond to all legitimate requests within a reasonable timeframe but to fulfil such requirements we may need to request specific information from you to help us to confirm your identity and ensure your rights remain protected.

 

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