You're unable to make any changes online, but if you drop us an email on email@example.com or call on 01522 551 414, we'll be happy to help.
Proforma account holders pay for the goods at point of order for the goods to be processed. Credit account holders will be provided with invoices and statements with payments required to be paid within credit terms agreed.
We accept VISA, VISA debit, Mastercard, Solo and Maestro card payments, in addition to cheque or BACS payments.
Please visit our Delivery information page for details relating to delivery charges
When you reach checkout stage, delivery options are customisable. All orders are invoiced on date of despatch.
Yes, our delivery partners deliver to home addresses and site addresses throughout the UK.
For orders needing to be delivered elsewhere, please contact us to discuss.
We use nationwide and same day couriers, they deliver between 8am-5pm Monday to Friday. We also offer Saturday, Sunday and timed deliveries where specified at checkout stage.
Yes they will need to be signed for. We would ask that packages are checked for any damages prior to signing. If any damages to packages are noticed the goods must be signed for as 'Damaged'. This will enable us to claim from the couriers in the event of any goods being damaged inside the boxes.
All orders received outside of working hours will be dispatched the following working day.
Goods can be collected but they must be ordered prior to collection.
Collections are available from 8.00 to 5.00pm.
Collection address is as follows
Formed, 2 Crofton Road, Allenby Road Ind Est, Lincoln, LN3 4NL
If you have forgotten your password do not worry. Simply click on 'Forgot my password' on the log in page and you'll receive an email with a link to reset it
No, you can check out as a guest and can also fill in the trade registration form to apply for a credit account.
Benefits include 24/7 Ordering, Quick Order, Live Chat Support, Order History & Extensive Product Information
Once you have logged in to your account you will be able to view stock levels, please note this may not always be up to date.
If you'd like to confirm stock, call us on 01522 551 414.
Our pricing structure is clear and easy to use. When first setting up a trade account with ourselves you will be set up with discount structure. This discount will display nett prices to you online. Our prices do not vary depending on order quantity- you can have the confidence of an excellent price whatever your order quantity. Prices are displayed as single units of measure. Should a price not meet your expectation, please contact your area sales manager via 0800 849 1292 or firstname.lastname@example.org, informing them of your question.
Please contact the sales team on 01522 551 414 or email email@example.com to discuss the options.